Terms of Use

Last updated: 12 November 2026

These terms apply to the AutoOrbit app and the website autoorbit.in, owned and operated by ATOZ INFOWAY LLP, Surat, Gujarat ("we", "us"). By using AutoOrbit you agree to them.

1. What AutoOrbit does

AutoOrbit is a private service that helps you apply for RTO services such as RC transfer, NOC and road tax. We prepare and file your application and follow up with the RTO. AutoOrbit is not a government service and is not affiliated with the Ministry of Road Transport and Highways or any RTO. The RTO alone decides on your application.

2. Your account

• You must be 18 or older and sign in with your own mobile number.
• The information and documents you give must be true and belong to you, or you must be authorised to use them.
• Keep your sign-in codes private. Never share them with anyone, including people who say they are from AutoOrbit.

3. Fees and payments

• Before you pay, the app shows the government fee or tax and AutoOrbit's service charge separately.
• Payments are processed by an RBI-regulated payment gateway. A failed payment is not charged; if money is debited for a failed payment, it is refunded to the original payment method.
• Government fees and taxes, once paid to the government, are refunded only as the government allows.

4. Timelines

We show the expected time for each service based on the RTO's usual processing time. The RTO can take longer, ask for more documents or reject an application; we will tell you what is needed and help you complete it.

5. Acceptable use

Do not use AutoOrbit for a vehicle or document you are not entitled to, to submit false or forged documents, or to interfere with the service. We may suspend an account that does, and report it where the law requires.

6. Liability

We take reasonable care in handling your case. We are not responsible for decisions or delays of the RTO or other authorities, or for errors in documents you provide. Our liability for any claim about a case is limited to the service charge you paid us for that case.

7. Privacy

How we handle your personal data is explained in our Privacy Policy.

8. Governing law

These terms are governed by the laws of India. Courts at Surat, Gujarat have jurisdiction.

9. Contact

ATOZ INFOWAY LLP, 6/7, Om Sai Complex, Station Road, Sachin, Surat, Gujarat 394230. Email: support@autoorbit.in